Privacy Policy for TuningBot

The Personal Information Privacy Policy (hereinafter – Policy) applies to any and all information about the User that TuningBot or its affiliates, including all persons belonging to the same group with TuningBot (hereinafter – TuningBot), may obtain in the course of the User’s use of any of TuningBot’s websites, services, programs, products or services (hereinafter – Services, TuningBot Services) and during the performance of any agreements and contracts with the User. The User’s agreement with this Policy within the framework of relations with any of the persons listed above shall apply to all persons listed above.

By using the TuningBot Services the User expresses his/her unconditional agreement with this Policy and the conditions of processing the user’s personal information contained herein; if the User does not agree with these conditions, the User should not use the Services.

  1. User Personal Information Processed by TuningBot

1.1. According to this Policy, “User personal information” means the following:

1.1.1. Personal information provided by the User during registration (creation of an account) or in the course of using the Services, including the User’s personal details. Information required for the provision of the Services is marked respectively. Other information shall be provided by the User at his/her own discretion.

1.1.2. Data automatically transferred by the software installed on the User’s device to the TuningBot Services in the course of their use, including, but not limited to, IP address, cookies data, the User’s browser data (or any other software used to access the Services), performance specifications of the User’s hardware and software, date and time of access to the Services, the URL of the page requested and other similar information.

1.1.3. Other information about the User required to be processed according to the terms and conditions governing the use of particular TuningBot Services.

1.2. This Policy only applies to the information required to be processed during the use of TuningBot Services. TuningBot has no control over, and does not bear responsibility for, processing of the information by third-party websites, which the User may access by hyperlinks available on TuningBot’s websites.

1.3. TuningBot will not verify personal information provided by the User and cannot judge on his/her legal capacity. However, TuningBot assumes that the User provides true and sufficient personal information and keeps such information up to date. The consequences of providing false or insufficient information are stipulated by the User Agreement for TuningBot services

  1. Purpose of Processing User Personal Information

2.1. TuningBot only collects and stores personal information required for the provision of the Services (or execution of agreements and contracts with the User), except in cases where such information is required to be stored by law for a period prescribed by law.

2.2. TuningBot will process the User personal information in order to:

2.2.1. Identify a party using the Services or a party to an agreement or contract with TuningBot;

2.2.2. Provide personalized Services to the User and perform agreements and contracts;

2.2.3. Contact the User, as well as forward notices, requests and information related to the TuningBot Services and performance of agreements and contracts, and process requests and applications of the User;

2.2.4. Improve the quality of the Services, convenience of their use, develop new Services;

2.2.5. Target advertisements;

2.2.6. Carry out statistical and other kinds of research and analysis based on anonymized data.

  1. Conditions of Processing User Personal Information and Its Provision to Third Parties

3.1. TuningBot shall store User personal information according to internal regulations on particular services.

3.2. The confidentiality of User personal information shall be maintained.

3.3. TuningBot has the right to provide User personal information to third parties subject to the following conditions:

3.3.1. The User has expressed his/her consent to such actions;

3.3.2. Such provision is required for the User’s use of a certain Service or performance of a particular agreement or contract with the User;

3.3.3. Such provision takes place as part of the sale or other transfer of the business (in full or in part), and all obligations under this Policy in relation to any personal information that the buyer may obtain shall be transferred to the buyer;

3.3.4. In order to secure remedy for TuningBot or third parties in the event of a breach by the User of the User Agreement for TuningBot Services , this Policy or documents governing the use of particular Services;

3.3.5. Anonymized statistical data generated as a result of processing of the User personal information by way of anonymization are provided to a third party to carry out research activities, perform works or render services as requested by TuningBot.

  1. Change and Deletion of Personal Information. Obligatory Data Storage

4.1. The User may at any time change (update, supplement) the provided personal information or its part by editing his/her personal details in the personal section of a respective Service.

4.2. The User may also delete the personal information he has provided for a particular account by sending request to support service via contact form.

4.3. The rights under clauses 4.1. and 4.2. may be restricted in accordance with the legislative requirements. In particular, such restrictions may require that TuningBot store the information changed or deleted by the User for a period specified by law and provide such information to governmental authorities according to a relevant legal procedure.

  1. Processing of personal information by using Cookies and counters

5.1. Cookies transferred by TuningBot to the User’s devices and by the User’s devices to TuningBot may be used by TuningBot to provide customized Services to the User, to target advertising displayed to the User, for statistical and research purposes and to improve the TuningBot Services.

5.2. The User understands that hardware and software he/she uses to visit websites may have an option for blocking any actions with cookies (for any websites or for certain websites) and for deletion of previously received cookies.

5.3. TuningBot may determine that provision of a particular Service is available only subject to the User’s consent to acceptance and receipt of cookies.

5.4. Structure, content and technical parameters of any cookie shall be determined by TuningBot and may be changed without prior notice to the User.

5.5. Counters placed by TuningBot  within the Services may be used to analyze cookies of the User, to collect and process statistical information on the Service use, and to ensure the performance capacity of the Services, in general, and their certain functions, in particular. Technical parameters of counter performance shall be determined by TuningBot and may be changed without prior notice to the User.

  1. User Personal Information Protection Measures

6.1. TuningBot shall take necessary and sufficient organizational and technical measures to protect User personal information from unlawful or accidental access, deletion, alteration, blocking, copying, distribution, as well as from unlawful actions of third parties.

6.2 Tuningbot reserves the right to request additional information regarding credit card payments, for the sole purpose of verifying the legitimate use and avoid fraud.


GDPR compliance – Access and Changes to Your Information and Preferences

You may, at any time, request to view all the information we hold about you by emailing info@tuningbot.com. We will endeavour to respond within 5 working days.

You can request your information to be updated, corrected or entirely withdrawn and deleted from all our systems, processes and databases.

Should you request data withdrawal, we will first provide you with all the data we hold about you, then confirm completion of the withdrawal request via the email address you have provided within 48 hours unless we receive communication by you to halt the process.

You will receive no further communication from our systems unless you enter information on a form contained within the Site subsequent to deletion. You must allow consent of any information required to be submitted and stored.