❓ TuningBot FAQ
Bienvenido a las preguntas frecuentes oficiales de TuningBot. Encuentra respuestas sobre precios, herramientas técnicas, políticas de garantía y todo lo que necesitas para empezar a tunear profesionalmente. Más información sobre Tecnología ECU en Wikipedia.
💰 Precios y plazos
¿Cuánto cuesta el servicio?
El precio de cada servicio de tuning se calcula automáticamente en función de las opciones que seleccione. No hay un único precio fijo: solo tienes que elegir tus opciones en el configurador para ver el total al instante. Empiece a afinar su archivo aquí.
Pricing factors include: ECU type, number of modifications requested (Stage 1/2/3, DPF, EGR, AdBlue, etc.), vehicle category (car, truck, agricultural, marine), and any additional services like checksum correction.
Pagos y facturación
Aceptamos los principales tarjetas de crédito (Visa, Mastercard) y PayPal. Las facturas se generan automáticamente y se envían por correo electrónico inmediatamente después de cada transacción.
For high-volume professionals, we offer prepaid credit packages with bonus credits. Contact us for volume discounts on 50+ files per month.
¿Tengo que registrarme?
No es necesario registrarse para los servicios de ajuste estándar: realice el pago como invitado. Solo se necesita una cuenta para las compras de hardware o los paquetes de crédito prepago.
Registered users benefit from: order history, faster checkout, saved vehicle profiles, and priority support queue.
Horario y tiempo de tramitación
Horario de apertura: Todos los días, de 07:00 a 23:00 (GMT+1 / CET).
Tiempo de tramitación: Media 15-45 minutos por expediente. Las solicitudes complejas pueden tardar más.
Consejo: Compruebe el estado en directo y el plazo de entrega en la parte superior de cada página.
Peak hours: Monday-Friday 09:00-12:00 and 14:00-18:00 CET may experience slightly longer delivery times. Files submitted outside business hours are queued and processed when we open.
🔧 Técnica y herramientas
Which file formats are accepted?
We accept original ECU files in .bin, .ori, and proprietary formats from all major tuning tools. The file must be a complete, unmodified read from the ECU.
Importante: Always upload the original file, not a previously modified one. If you need changes to an existing tune, please specify this in the notes and attach the original for reference.
⚠️ Checksum Correction – How It Works
What is checksum? A checksum is an integrity verification code embedded in the ECU file. The ECU (Electronic Control Unit) calculates this value at startup to verify that the calibration data hasn’t been corrupted. If the checksum doesn’t match, the ECU may enter limp mode or refuse to start entirely.
When you modify ECU calibration maps, the original checksum becomes invalid. The ECU expects a specific checksum value that corresponds to the original data. After modification, this value must be recalculated and corrected — otherwise the ECU will detect a mismatch and trigger protective measures.
Critical requirement for checksum correction to work:
Checksum correction provided by TuningBot only works if your tuning tool supports disabling its internal checksum calculation. Here’s why:
- TuningBot delivers a file with correct checksum — our engineers calculate and embed the proper checksum for the modified calibration
- Your tool writes the file to the ECU — during this process, many tools automatically recalculate the checksum
- If your tool recalculates: The correct checksum from TuningBot gets overwritten by the tool’s own (incorrect) calculation, causing the ECU to reject the file
Solution: Before writing the file, you must disable checksum calculation in your tuning tool’s settings. This feature is typically called “Checksum OFF”, “Skip Checksum”, “CSM Disable” or similar, depending on the tool manufacturer.
Symptoms of incorrect checksum: Engine doesn’t start, ECU enters limp mode, diagnostic tools can’t establish communication, or the ECU rejects the write operation.
Supported ECU families: MDG1, EDC17, MED17, ME17, EEPROM, and many more. View the complete supported list.
Most genuine Master tools (Alientech KESS3, KESSv2/K-TAG, CMD, Autotuner, etc.) have checksum management built-in and handle this automatically. If you’re using a tool that doesn’t offer checksum disabling, contact the tool manufacturer or consider upgrading to professional-grade equipment.
¿Qué herramientas son compatibles?
TuningBot es compatible con todos los Herramientas maestras (Alientech, CMD, Autotuner, Magicmotorsport, etc.) y oficial Herramientas TuningBot Slave. No admitimos hardware clónico.
Verified compatible tools: Alientech KESS3, Alientech KESSv2, Alientech K-TAG, CMD Flash, Autotuner, Magicmotorsport Flex, BitEdit, PCMFlash, and all official OEM diagnostic tools with flash capability.
Códigos de diagnóstico de problemas (DTC)
Associated DTCs (Diagnostic Trouble Codes) are automatically removed when disabling features (DPF, EGR, etc.). For manual removal, provide codes in Pxxxx format (e.g., P0401, P2002).
Note: Removing a DTC hides the error from the dashboard but doesn’t fix the underlying mechanical fault. Always address the root cause before requesting DTC removal.
Common DTC categories we handle: Emission-related (P04xx, P20xx), sensor faults (P01xx, P02xx), turbo/boost codes (P0234, P0299), and OBD monitor readiness flags.
Eliminación de DPF, EGR y AdBlue
Each emission system removal requires specific preparation. Failing to follow the correct procedure may result in the solution not working properly.
- AdBlue (SCR): DEF (Diesel Exhaust Fluid) tank can remain connected or be emptied. Follow the Guía AdBlue Off for your specific vehicle
- DPF (Diesel Particulate Filter): Physical removal or gutting is recommended for optimal results. Follow the Guía profesional DPF
- EGR (Exhaust Gas Recirculation): Valve must be mechanically closed or blocked before applying the tuned file. Electrical disconnection alone is not sufficient. Follow the Guía profesional EGR
Desconexión del sensor
Some solutions require disconnecting specific sensors to prevent false readings or ECU conflicts:
- DPF solutions: May require disconnecting differential pressure sensor and/or exhaust gas temperature (EGT) sensors
- AdBlue solutions: NOx sensors may need to be disconnected depending on ECU type
- Swirl flap solutions: Swirl flap position sensors should remain connected unless specified
For detailed instructions specific to your ECU, refer to Nuestros servicios or check the notes included with your tuned file.
ECUs y servicios soportados
Apoyamos a las principales familias de la ECU para cars, trucks, motorcycles, agricultural vehicles, and marine engines.
Popular ECU families: Bosch EDC17/MED17/ME17/MD1/MG1, Siemens/Continental SID/PCR, Delphi DCM, Denso, Marelli, Magneti Marelli, Hitachi, and many more.
Available services: Stage tuning (1/2/3), DPF off, EGR off, AdBlue/SCR off, swirl flap off, intake flap off, DTC removal, speed limiter removal, start/stop disable, hot start fix, and more. Ver la lista completa.
What if the tuned file doesn’t work?
If you experience issues after flashing the tuned file, follow these steps:
- Verify the original file was correctly read — a corrupted read will produce a non-functional tune
- Check checksum settings — ensure your tool’s checksum calculation is disabled if you selected our checksum correction
- Confirm mechanical modifications — DPF gutted? EGR blocked? All prerequisites met?
- Clear all DTCs — perform a full diagnostic reset after flashing
- Contact support via ticket — reply to your order email with detailed description of the issue
Our 30-day warranty covers all file-related issues. We’ll provide corrections or alternatives at no extra cost.
🛡️ Garantía y políticas
¿Cómo puedo obtener asistencia técnica?
Se presta apoyo exclusivamente a través de nuestro sistema de tickets. A ticket is automatically created when you upload a file. You can reply directly via email to add information or request assistance.
Response times: Most tickets are answered within 30 minutes during business hours. Priority support is available for registered users with prepaid credits.
What to include in support requests: Order number, vehicle details, tool used, clear description of the issue, and any error codes displayed.
Garantía y devoluciones
Todos los servicios incluyen un 30 días de garantía on file integrity and functionality.
What’s covered: File corrections, alternative solutions if the original approach doesn’t work, recalibration for different hardware configurations.
What’s NOT covered: Issues caused by incorrect tool settings, corrupted original reads, mechanical faults, use of cloned tools, or failure to follow provided instructions.
Refunds/credits are issued only for proven technical issues caused by our file that cannot be resolved. Leer todas las condiciones.
Requisitos para trabajar con nosotros
- Una herramienta Master auténtica o una herramienta Slave oficial de TuningBot
- A diagnostic device capable of reading EOBD / ISO codes (OBD-II scanner)
- Basic knowledge of ECU tuning principles and flashing procedures
- Willingness to follow our experts’ recommendations and provided guides
- Ability to correctly read and write ECU files without corruption
New to tuning? We recommend starting with simpler modifications (Stage 1, DTC removal) before attempting complex solutions like DPF or AdBlue removal.
⚠️ Política sobre herramientas clonadas / crackeadas
Nosotros no apoyan cloned or cracked tuning tools. Use of such hardware is entirely at your own risk and voids all warranty claims.
Why we can’t support clones: Cloned tools often have inconsistent checksumming algorithms, incorrect communication protocols, and unreliable read/write operations. Even if a cloned tool “worked before”, there’s no guarantee it will work with modified calibrations.
Claims like “it worked before” or “other tuners support it” are not accepted. Professional tuning requires professional tools.
Legal Disclaimer
ECU tuning and emission system modifications may not be legal for road use in your jurisdiction. TuningBot provides files intended for off-road, motorsport, and competition use only.
It is the customer’s responsibility to verify local laws and regulations before applying any modifications. TuningBot is not liable for any legal consequences resulting from the use of our services.
Listo para empezar? 🚀
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